Online Payment Processing Now Available
Get Paid Online via ACH & Credit Card
Online Credit/Debit cards and ACH payment processing is now available for your families. Scrip Manager is proud to provide this opportunity at NO additional monthly fee. You can enable online processing even if only a limited number of families use it.
Credit Cards2.3% + $0.30
(Non-Profit Rate for Visa/MasterCard/Discover/JCB)
Available in US only
Pricing is Simple!
- - NO Monthly Fees. Only pay when a transaction is processed.
- - Deposits in one to two business days
- - ACH payments take up to 5 business days to clear
- - Pass transaction fees through (optional where permitted)
- - Decrease Admin Workload
- - Increase Scrip Sales
- - Still Accept Offline Payments
Get Started Today
To enable online payments you must setup an account with Stripe (www.stripe.com) our payment processor. To get started, click the payment processing link in your Scrip Manager admin area. Once your account is created and approved you will be notified and you can start accepting online payments.
Note: We recommend your main Scrip administrator create the Stripe account to ensure full access for changes and accounting. Additional users can be added and granted access. Your Stripe account ownership can be transferred to another user later if your main Scrip administrator changes.
- Click signup button within your admin area.
- You will be directed to Stripe's website to create a Stripe account.
- Complete the signup form. You will need the following required information:
-Legal Organization Name
-EIN (to qualify for non-profit pricing listed above)
-Legal Company Representative Name/Birth Date/Last 4 digits of SSN
-Organization Name and Phone Number
-Bank Details for deposits (routing number and account number)
-An Email Address and Stripe Password (the login for your new Stripe Account. This can be changed later)
- Once you complete the Stripe form, your account will be created, your information saved with Scrip Manager and you will be redirected back to Scrip Manager. Once approved you will be notified and able to start accepting online payments.
Is there a setup fee?
No. There is no setup fee for online payments.
Is there a monthly fee?
No. There is no monthly fee for online payments.
What costs are there?
The only costs to accept online payments are a per transaction fee. The fee for credit/debit cards if you qualify for the non-profit rate (501c3 status required) is 2.3% + $0.30 per transaction for all cards except American Express. The American Express rate is 3.5% + $0.30. The standard credit/debit card rate is 3.0% + $0.30 per transaction. The fee for ACH is 0.9% (maximum $6.50) per transaction.
Can I limit the credit card brands accepted?
Yes, you can select which credit card brands to accept. We recommend disabling American Express if you do not want to pay the higher processing charges.
Can I limit my online payments to just ACH or credit cards?
Yes, you can enable only one, both or neither at any time once approved.
Can I process payments in the admin area?
Currently payment processing is only available to users in the user area. We are working on adding payment processing to the admin area.
Why is ACH available in the US only?
Due to processing restrictions our payment partner currently only supports ACH payments for accounts based in the United States. ACH processing in Canada is in development and should be available later in the year.
How long does it take to receive the money in our bank account?
Payouts for United States based accounts are on a 2 day rolling schedule. Payouts of your available account balance are made daily and contain payments processed two business days prior. For example, payments received on a Tuesday are paid out by Thursday, and payments received on a Friday are paid out by Tuesday. Payouts for Canadian based accounts are on a 7 day rolling schedule. Payouts are made daily and contain payments processed seven calendar days prior. For example, payments received on a Tuesday are paid out by the following Tuesday. ACH payments take up to 5 business days to receive acknowledgment of their success or failure. Because of this, ACH payments take up to 7 business days to be reflected in your available balance.
Can we pass along the transaction fees to our families?
Passing along the transactions fees is available where permitted. Scrip Manager provides you the ability to add a processing fee to orders paid via online payments. You may add a fixed fee, a percentage or the full processing fee. The full processing fee will add a processing fee that will cover the entire transaction fee leaving the original order amount for deposit. This fee will result in a slightly higher percentage fee than the transactions fee listed above due to the fact that the transaction fee is being applied to the added processing fee also. The credit card surcharge is required to be the same for all card brands. Therefore if you do not want to pay the additional fees to accept American Express, you can disable that brand. Please check your local state laws prior to enabling processing fees for credit cards. As of writing the following states do not allow credit card surcharges: Colorado, Connecticut,Florida, Kansas, Maine, Massachusetts, New York, Oklahoma, Texas. California law prohibits the fee however due to a court ruling this law is not being enforced pending additional court proceedings. In these states you can however charge a fixed convenience fee to help offset the cost. This fee must be a fixed amount for all online payments regardless of the total order amount.